Terms of Service
Last updated: 15 October 2026
These Terms of Service (the “Terms”) form a public offer by Volkov Ilya Igorevich, a self-employed person applying the special tax regime “Professional Income Tax” in the Russian Federation (the “Seller”), to any person who wishes to use the Full Week service (the “Service”). You accept the Terms by clicking the confirmation button, by paying for a plan, or by starting the Telegram bot for the first time, whichever happens first.
The Russian version is the governing text; this English version is a translation for convenience.
1. The service
1.1. The Seller provides the User with access to Full Week: an assistant for managing bookings, client records and conversations, operating through a Telegram bot and a Telegram Business connection (the “Service”).
1.2. The features and plans are described at fullweek.ru and may be changed by the Seller with at least 14 days’ notice to the User.
1.3. The contract is concluded when the User accepts these Terms: by clicking the confirmation button at registration, by paying for a plan, or by starting the bot for the first time, depending on the method chosen.
1.4. The Service is considered provided once the User gets access to the features of the selected plan.
2. Pricing and payment
2.1. Plans:
- “Trial”: 0 RUB, 14 days, no card required; includes the AI administrator in chat, calendar and booking link, and client reminders;
- “Solo”: 699 RUB per month; includes everything in the trial plan, unlimited clients and bookings, dynamic scheduling and rescheduling, a waiting list, income goals and analytics, and mobile bookings with travel time taken into account.
The Seller applies the Professional Income Tax regime, so VAT is not charged.
2.2. Payment is processed by the payment service Robokassa by bank card or other methods shown on the website.
2.3. For payments from individuals, the Seller issues a receipt through the “My Tax” application in accordance with the law on the Professional Income Tax. The receipt is sent to the User’s email.
2.4. A plan runs for the period paid for and does not renew automatically without the User’s separate consent. Consent to automatic renewal is given in the account by a separate action and can be withdrawn before the next charge. Automatic renewal can be turned off in account settings or by writing to [email protected]. The Seller notifies the User of an upcoming renewal at least 3 days before the charge.
3. Processing of your clients’ personal data on your behalf (DPA)
3.1. The User, as controller of their clients’ personal data, instructs the Seller to process that data to the extent necessary to provide the Service, in accordance with Part 3 of Article 6 of Federal Law No. 152-FZ “On Personal Data” (the “Law 152-FZ”).
3.2. Processing activities: collection, recording, organisation, accumulation, storage, clarification, use, retrieval, transmission (only where described in the Privacy Policy), anonymisation, blocking and deletion.
3.3. Purposes: managing bookings, reminders, replying to clients on the User’s behalf, and maintaining the client base.
3.4. The Seller keeps personal data confidential, applies the measures required by Article 19 of Law 152-FZ, and processes it only for the purposes in this section.
3.5. The User obtains any consent from clients that is required for the processing, and informs them that their conversations may be handled through the Service.
3.6. When these Terms end, the Seller deletes client data within the periods in the Privacy Policy, or returns it to the User on request.
3.7. The security measures for client data are described in the Privacy Policy. Personal data of citizens of the Russian Federation is recorded, systematised, accumulated and stored in databases located in the Russian Federation.
4. Liability
4.1. Each party is liable for failure to perform its obligations in accordance with these Terms and the law of the Russian Federation.
4.2. The Seller is not liable for interruptions in Telegram or Telegram Business, or for acts of hosting and payment providers, unless caused by the Seller’s fault.
4.3. The User is responsible for the content of messages sent through the Service and for complying with law when handling their clients’ data.
4.4. Neither party is liable for failure to perform caused by force majeure.
5. Refunds
5.1. The User may cancel the Service at any time by writing to [email protected]. A refund covers the unused part of the plan, less costs actually incurred by the Seller, in accordance with Article 32 of the Russian Law “On Protection of Consumer Rights”.
5.2. Refunds are made by the same method as the original payment, within the periods set by Russian law.
5.3. Terms that restrict the User’s rights as a consumer do not apply (Article 16 of the Russian Law “On Protection of Consumer Rights”).
6. Governing law and disputes
6.1. These Terms and the relations between the parties are governed by the law of the Russian Federation.
6.2. Before going to court, the User may send a written complaint to the Seller. The Seller will respond within 10 working days.
6.3. Disputes with a User who is a consumer are heard by the court at the User’s place of residence or stay (Article 17 of the Russian Law “On Protection of Consumer Rights”).
7. Changes to these Terms
7.1. The Seller may amend these Terms by publishing a new version on the website with its date. Changes apply to relationships that arise after publication.
7.2. The Seller notifies Users of material changes in the Service or by email at least 14 days before they take effect.
7.3. Earlier versions are available on request at [email protected].
8. Seller details
Volkov Ilya Igorevich Status: self-employed person applying the Professional Income Tax regime INN: 594402349142 Region of registration: Perm Krai. The full address is provided on request at [email protected]. Email: [email protected]